Rentisity
    Help Centre

    Messaging tenants and landlords

    Communicate securely within the platform

    WebiOSAndroid
    ·Updated February 2026

    All communication between landlords, tenants, and service providers happens securely inside Rentisity. Messages are logged automatically, creating a clear record of all conversations.

    How it works

    1. 1Open a conversation from a listing, application, or profile
    2. 2Type your message and send
    3. 3Messages are delivered instantly and logged automatically
    4. 4Files and documents can be shared within conversations
    5. 5Message history is preserved for future reference

    Web vs Mobile

    On web
    • Full conversation view with message history
    • Drag-and-drop file attachments
    • Desktop notifications when browser is open
    On mobile
    • Push notifications enabled by default
    • Quick reply from notification
    • Camera and gallery access for sharing photos

    Common questions